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INTERN FRONT END DEVELOPER

For our Headquarter based in Lugano (Switzerland), Philipp Plein is looking for an Intern Front End developer for projects of developing and implementation of e-commerce web pages; passionate for technology and eagerness to innovate. 

Key Responsibilities 

• Maintaining existing online stores home pages and landing pages;
• Development of new landing pages based on the GUI produced by the web graphic designers; 
• Participate in development Salesforce Cloud Commerce platform;
• Participate in development of evolutionary projects for the e-commerce

Job Requirements 

• Degree in Computer Science or similar and has at least 1-year experience in the same role at a web agency or e-commerce company.
• Good knowledge of all front-end development languages: HTML, CSS, Javascript;
• Good knowledge with CMS platforms;
• Good knowledge of English;
• Close attention to details;
• Good team working skills;
• Flexibility in learning new technologies and languages independently.

The e-Commerce Online Sales Associate is responsible for providing the highest level of client care. This individual will handle all aspects of order management, with a focus on providing sales and customer service to clients via phone and email of your designated area.

 

Key Responsibilities

• Maximize online sales within your assigned region and handle customer needs via phone and email communication.
• Provide exceptional online customer service support.
• Manage verification of orders and ensure timely fulfillment.
• Resolve order-related issues by liaising between client and internal/external groups (warehouse/logistic/repairs).
• Reply on product and transaction related inquiries.
• Support QA and share product and website related client feedback.
• Assist with various operational tasks.
• Identify opportunities and participate in the development of functional and service enhancements in order to maximize sales.

 Job Requirements

• University, commercial degree or similar.
• Outstanding luxury selling behaviors, listening and responding to customer needs to deliver service.
• Minimum of 1-year experience in Account Management or Customer service, preferably in a luxury fashion industry.
• Fluent English and Russian, preferably knowledge in another foreign language, German is a plus.
• Excellent written and verbal skills.
• Proficient in the use of IT systems, both customer service specific and windows packages.
• Strong organizational and follow-up skills.
• Ability to work under pressure.
• Client orientation and relationship management.
• Ability to work a flexible retail schedule: including some weekends, evenings, and key event days.
• Confident and articulate.
• Hardworking and passionate.

Are you interested? Please send your application and CV by email to: koba@philipp-plein.com

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INTERN (M/F) E-COMMERCE, 6 months

LOCATION: LUGANO

Tasks:

• You are responding to our customers and helping to solve the issues via phone and email
• You are advising our customers about our luxury products
• You are informing our customers about our services regarding payments, shipments, returns, etc.
• You are checking and processing the daily incoming orders
• You are managing the incoming return requests
• You are supporting our content management

Requirements:

• Completed university degree in communications, economics or marketing or equal practical knowledge  
• Strong desire to work in the fashion industry in a young and motivated team
• Reliability, flexibility, and engagement
• Bursting with creativity
• Fluency in verbal and written English and German is a must
• Positive charisma and work attitude 

Are you interested? Please send your application and CV by email to onlineteam@philipp-plein.com

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WEB GRAPHIC DESIGNER

LOCATION: LUGANO
START DATE: ASAP

Tasks:

• Support the graphic team to complete the daily tasks
• Create online marketing materials
• Working close to the online team to create and develop the website’s contents
• Create still and animated online banners as well as weekly newsletters
• Edit and retouch photos
• Motivate and support other team members

Requirements:

• Fluency in verbal and written English is a must
• Completed university degree/ apprenticeship in graphic or media design    
• Good skills in Adobe CS6 – Photoshop, InDesign, Illustrator, Flash, After Effects and Premiere Pro
• Passion for the digital world
• Ability to work collaboratively across disciplines
• Desire to work in a young and motivated team
• A keen interest in fashion is a must
• Reliability, flexibility and operational readiness
• Identification with the brand PHILIPP PLEIN and it‘s products

Are you interested? Please send your application and CV in English by email, with a PDF or link to your portfolio, to: webdesign@philipp-plein.com

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GRAPHIC DESIGN INTERN (M/F), 6 months

LOCATION: LUGANO
START DATE: ASAP

Tasks:

• Support the graphic team to complete the daily tasks
• Create online and offline marketing materials
• Working close to the online team to create and develop the website’s performance
• Create still and animated online banners as well as weekly newsletters
• Design print media, such as magazine ads, invitations, look books, etc.
• Edit and retouch photos
• Motivate and support other team members

Requirements:

• Fluency in verbal and written English is a must
• Completed university degree/ apprenticeship in graphic or media design    
• Good skills in Adobe CS6 – Photoshop, InDesign, Illustrator, Flash, After Effects and Premiere Pro
• Passion for print communications as well as for the digital world
• The ability to work collaboratively across disciplines
• Desire to work in a young and motivated team
• A keen interest in fashion is a must
• Reliability, flexibility and operational readiness
• Identification with the brand PHILIPP PLEIN and it‘s products

Are you interested? Please send your application and CV in English by email, with a PDF or link to your portfolio, to
graphic@philipp-plein.com

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INTERN 

We are always looking for committed and creative interns to support our team! If you are interested in the challenge of an at least 6-months lasting internship in a young and international fashion house you are always welcome to send your application by email to service.hq@philipp-plein.com